Frequently asked questions
As the eSIM technology advances, it becomes more prominent and you can find many phone models supporting it. We tried to summarize it and compile a single list that contains most phone models.
It is up to you.
We recommend buying and setting up the eSIM shortly before travel so you can start using it as soon as you land. You can keep the eSIM off until you arrive at your destination.
We recommend buying and setting up the eSIM shortly before travel so you can start using it as soon as you land. You can keep the eSIM off until you arrive at your destination.
An eSIM profile contains carrier and network subscription information, just like a normal SIM card. However, instead of coming in the form of a physical chip, the operator profile information is downloaded directly into the eSIM chip in your phone.
This means your phone has to support eSIM if you want to use it.
This means your phone has to support eSIM if you want to use it.
Yes, you can. You can store several eSIM profiles in your phone, but you need to choose only one that will be active along with your primary physical SIM.
A QR code is simply a representation of a download link plus activation code for your eSIM profile. It is used to easily connect to the eSIM server and download the eSIM profile to your phone.
It is easier to scan a QR code than typing a long string of text, but if for some reason you are unable to scan the QR code, you will have the option to activate your eSIM by entering the required information manually.
Please note that QR codes can be used only once. Once a QR code is scanned and an eSIM profile is downloaded, it cannot be used to download the same eSIM again, whether it is on the same or another device.
It is easier to scan a QR code than typing a long string of text, but if for some reason you are unable to scan the QR code, you will have the option to activate your eSIM by entering the required information manually.
Please note that QR codes can be used only once. Once a QR code is scanned and an eSIM profile is downloaded, it cannot be used to download the same eSIM again, whether it is on the same or another device.